Checklist To Determine When a Person Needs an Ombudsman's Help
A person may need the services of an Ombudsman prior to placing a loved one in a facility to:
- Discuss the level of care that would benefit the resident.
- Check on the Ombudsman's experiences with the facility.
- Learn which facilities have specific services or amenities the resident will require.
- Request the "Directory of Licensed Facilities in Creek, Osage and Tulsa Counties."
- Discuss sources of payment including Medicare/Medicaid guideline.
After placing a person in a facility, an Ombudsman may be needed to:
- Request information regarding any aspect of resident life.
- File a complaint or to discuss a concern.
- Discuss state and federal laws and regulations.
- Protest notice of an involuntary transfer or discharge.
- Discuss Advance Directives (Living Wills) and Do Not Resuscitate forms.
- Discuss the Living Choice Program.
Three LTC Ombudsman Supervisors serve specific areas in Creek, Osage and Tulsa Counties.