DIRECT and INDIRECT SERVICES

Information and Assistance
Questions dealing with available resources and services for seniors are answered by the Information and Assistance professional. With a database of hundreds of names and phone numbers, I&A assists seniors through the multitude of service options available to them in our region of the state. Call the toll-free Senior Info-Line at 1.800.211.2116.

Aging and Disability Resource Center (ARDC)
The Aging and Disability Resource Center is the first place to go to get accurate, unbiased information on all aspects of life related to aging or living with a disability. As an ADRC partner, INCOG Area on Aging (IAAA) can assist individuals with confidential long-term care options and benefits counseling.

Long-Term CareOmbudsman Program
Ombudsmen serve residents of nursing homes, assisted living, and residential care facilities by responding and resolving complaints, and by advocating for the rights of persons in long-term care facilities. Ombudsman volunteers support the program by visiting the facilities on a regular basis to build the trust of the residents and the facility administrators. Volunteers undergo intensive training and are supported by the Ombudsman supervisors.
Click here to learn more.

Senior Nutrition
At 23 senior–friendly locations in Creek, Osage, and Tulsa counties, delicious, nutritionally balanced lunches are served daily. At most sites, recreation, nutrition education, and a multitude of additional activities are available. In some cases, limited transportation is provided to the nutrition site. Also, home-bound seniors are eligible for home delivered meals. All seniors over the age of 60, regardless of income, qualify for these free meals. Donations are accepted to defray some of the meal expense. Click here for a listing of the sites.

Legal Assistance
Limited legal assistance for civil matters is available through the Older Americans Law Project. Clients are seen by appointment, either in the law office or at senior centers in our region. Legal assistance is not provided for criminal cases, divorces, child custody cases, or fee generating cases. Referrals are available if needed.

Home-Bound Services
Assisting seniors to remain independent in their own homes is part of the mission of the Area Agency on Aging. Light housekeeping, laundry, and shopping are part of the homemaker services. After an initial assessment, the appropriate accommodations will be made based on need.

Caregiver Support
Almost everyone has given care, received care, or will require care at some time in their life. The emotional, financial, and physical burden on the caregiver is often substantial. Through the National Family Caregiver Support program, assistance in the form of training, counseling, or respite is available to caregivers. Respite provides the caregiver a break from their responsibilities by arranging for a service provider to care for their loved ones for a short period of time.